We stand by our product quality, and want you to receive only the best. Defective products may be returned or replaced within 10 days of delivery. We will issue a refund minus a 10% restocking fee and shipping charges. 

Shop with us and enjoy free ground shipping in the US all orders over $500. All orders are shipped quickly and safely. With our fast and reliable shipping, you'll receive your purchase in no time

Orders ship within three business days via UPS or USPS from Bend, OR, to addresses throughout the United States. If you want us to expedite your order, please include your request in the order notes, email dannie@silkysmoothsugaringco.com, or select the appropriate shipping method at checkout. Orders can be picked up locally from our Bend, OR, location; you will be notified when your order is ready.